Ordering & Delivery

Ordering

We are a wholesale only company and we do not sell direct to the public.
To order online you will need to register, and once you're approved you will be able to see pricing and place orders.
Login to place orders using your email address and password ( if you ever forget your password just email us and we can reset it.)

First orders are subject to minimum order requirements.

Orders can also be made by phone, fax or email. Our sales rep Val is also available for Irish customers. EU customers please quote VAT number. If not VAT registered, VAT will be charged at Irish rate of 23%.


Opening an Account (Irish customers only)

Please contact us and we will send you a credit application form to fill out and provide trade references. On receipt of satisfactory credit references orders will be subject to our 30 days credit terms.


Prices

Price lists are available in Euro and Dollar landed.


Pro forma

All export orders are on a pro forma basis.


Shipping & Delivery Charges

IRELAND : Orders sent by Fastway courier at a standard charge.
UK : Orders sent by FedEx.
EUROPE : Orders sent by FedEx.
USA : Orders sent by Fed Ex, carriage is charged by weight but duties are included in the dollar landed price.
CANADA : Orders sent by Fed Ex using euro prices, so duties are not included.
REST OF THE WORLD : Orders sent by registered post or FedEx, duties are not included.


Payment Methods

Preferred payment method is by Bank Direct. - payments can be made directly into our bank account. 

Credit/Debit cards - We accept Mastercard /Visa /Laser.

Cheque - Cheques should be made payable to Amethyst Designs Ltd.

When your order is placed, a member of our sales team will contact you about payment.


Returns

Damaged or fault goods must be returned within 14 days of delivery. Any discrepancies between invoice and items delivery must be reported within 7 days of delivery.